9 AM - 9 PM

FAQ - Commercial & Residential



We want to remind you that we’re very dependable…

Go ahead and schedule that party. Plan to have your relatives come over for a visit. You can count on us to be there to clean your home as scheduled every time.

Is ProMaids insured and Bonded?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right. 

Are the Maids professionally trained?

At Pro Maids we take the time to thoroughly train our employees. Each team member is trained by an experienced supervisor in the techniques and quality standards of Pro Maids. We work side-by-side with each trainee until they have mastered every skill necessary to provide the quality cleaning we demand.

What’s included in a Basic Clean?

We Scrub Toilet, Tubs, Sinks, Clean mirrors, Spot check cabinets, dust light fixtures, dust baseboards, dust  doors, dust door frames, dust window sills, shine chrome, dust blinds,  vacuum rugs, remove cobwebs, top of fridge, wipe down exterior of washer and dryer, stair railing and banisters dusted, dust lamp shades, all floors vacuumed and washed, empty trash cans, vacuum all carpet area, counter tops washed, vents of fridge and microwave cleaned out,  vacuum couches, entry doors inside and out, vacuum slide door tracks, polish stainless steel, top of fridge cleaning, make beds, change linen, replace trash liners, leather couches and chairs wiped down, dust all bedroom furniture, vacuum pet beds, counter top, and backsplash.  

What’s included in a Deep Clean? 

Deep cleaning usually takes double the time of a basic clean. We do everything that’s on a basic cleaning plus we wash the Baseboards, Wash the doors, wash the door frames, wipe out the light fixtures, wash down the ceiling fans, moving small furniture and clean behind, All cabinets and back splash washed down, Edge all carpet area, vacuum under beds, wash window sills, wash out garbage cans, soak drip pans, vacuum under beds, vacuum under cushions, glass front of picture frames, tops of drapes and valances, We also wash out slide door tracks, spot check walls, spot check windows, vacuum side and back of upholstery.

What is considered a “Special Clean?” 

Special Cleaning is a add on to a basic clean or a deep clean many clients get this done in a move in or move out clean. Special Cleaning will take more time to complete. Special Cleaning consists of wall washing, top of cabinets, window cleaning in and out if reachable, we also open the windows and clean the inside tracks, blind washing, inside fridge, inside oven, inside cabinets, inside drawers, inside closets, laundry, dishes, organizing, grout cleaning, heat vents, microwave vents, and refrigerator vents. We also offer exterior window cleaning as well as carpet cleaning at an additional cost.